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Operations Lead - KDN ACDC (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
Operations Lead - KDN ACDC
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
As a dedicated Operations Lead, you will be responsible for overseeing the business & financial operations of our Global Delivery Center (GDC), ensuring the exemplary levels of delivery and quality that KPMG expects. This includes managing related reporting and coordination, and playing a key role in managing of all aspects of office operational processes such as the cost charge process, contracting, and invoicing of the KPMG Delivery Network (KDN). You will work closely with the Delivery Centre Lead, KDN and Global Compliance Management Services (GCMS) Leadership, as well as with leaders and experts from regional KPMG member firms and Delivery Centers across the globe to drive operational excellence. You will also serve as the right-hand person to the Delivery Centre Leader, developing, producing, and analyzing KPI reports related to operational performance. Beyond managing center financial operations, you will actively build and manage relationships with key internal KDN and client (KPMG member firm) stakeholders. The role will also be central in managing cross-KDN center and KPMG member firm collaboration on back-end processes, resource optimization, and cost management.
Responsibilities
Financial Operations and Legal Compliance : - Contract management, create and manage Statements of Work (SOWs) and other legal contracts/agreements, ensuring compliance with local jurisdictional requirements - Develop, maintain, and review Standard Operating Procedures (SOPs) for operational activities. - Oversee the cost charge process and coordinate engagement pricing for client Requests for Proposals (RFPs) Business Planning and Invoice Management: - Develop and maintain key metrics, business setup/taxonomy, and a key metrics database. Prepare budgeting and forecasting data, track performance, and report to stakeholders - Manage the entire invoicing process, including coordination with Finance teams for creation, query resolution, review, and tracking. Reconcile invoices with Accounts Receivable (AR) payments and follow up with member firms/clients for outstanding dues Demand and Capacity Planning: - Resource management, ensure timely and accurate demand and supply reporting, capacity planning, budgeting, and business efficiency. Oversee day-to-day delivery responsibilities - Support Business Leads in managing team utilization, including measurement, tracking, problem-solving, and improvement initiatives - Develop and tailor resource management approaches in consultation with Business Leads, demonstrating a strong understanding of the business, markets, and service offerings - Escalate sensitive or high-risk staffing situations to Leadership as appropriate. Back Office Operations: - Manage the onboarding process for new clients, KPMG member firms, and team members - Monitor timesheet and engagement calendar compliance - Supervision around all necessary reporting and compliance obligations Operational Excellence: - Work closely with Leadership and participate in key meetings. Coordinate with KPMG in Malaysia, KGS in Hungary, and KDN to ensure seamless operations - Identify opportunities for continuous operational improvement and assist in implementing solutions
Requirements
- 10+ years of relevant experience in a professional services/consulting firm or multinational corporation (MNC) supporting operations management - Demonstrated experience in supporting the operations of a scaled delivery team - Proven experience in resource management, including demand and capacity planning, team utilization, and resource allocation - Strong financial management and reporting experience, including budgeting, forecasting, and invoice management - Proven ability to collaborate effectively with internal and external clients, including other KPMG offices and client stakeholders - Experience working in a delivery center environment, ideally at a Big 4 firm or a multinational corporation - Excellent analytical skills and a strong understanding of key performance indicators (KPIs) - Experience working as part of a global team and collaborating with multi-disciplinary business leaders - Ability to manage multiple tasks simultaneously and adapt to changing priorities - Expert knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, and basic Access). Preferable knowledge of VBA, reporting solutions, and data visualization tools (Tableau, Power BI, etc.) - Excellent English (verbal and written) communication skills and the ability to communicate effectively with individuals at all levels of the organization - Lean Six Sigma or equivalent experience is a valuable asset KDN is inclusive! Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.
SM (Japanese Speaker) - Corporate Income Tax KDN (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
SM (Japanese Speaker) - Corporate Income Tax KDN
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
Job title Success profile Senior Manager (Japanese Speaker) - Corporate Income Tax KDN ACDC -- Job location Employment type Petaling Jaya, Selangor, Malaysia Full-time Logo Banner company-default-logo.svg company-default-banner.svg Job ID Job tag -- M - CIT _ KDN Job description Description: The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential. Role Summary: Kuala Lumpur is the host to KPMG’s Delivery Network’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology and automation, robust processes and a highly skilled team of client centric professionals. Be part of this exciting journey within KPMG to support in their expansion of compliance services across the region. ACDC works closely with KPMG’s Global Tax leaders to translate business requirements into a clear global delivery strategy for delivery centers that supports the needs of global KPMG solutions, including but not limited to, Tax Re imagined. It also creates and operates an inter operable, seamlessly integrated network of Global Delivery Centers to enable globally consistent delivery. The world of global tax compliance for large multi-nationals is rapidly changing, and KPMG is changing its delivery model to seize the opportunity. Large MNCs have consolidated their compliance operations into a handful of in-house global/regional locations supporting their hundreds of specialty services units worldwide to drive efficiencies. However, tax compliance has become heavily dependent on technology, and MNCs will need to significantly invest in technology to optimize their costs of compliance. Alternatively, they can outsource their compliance to a provider that has the global expertise and can scale its technology investment costs, while offering an efficient delivery model that optimizes integrated centralization the way MNCs have already demonstrated, while integrating it with local SMEs where appropriate.
Responsibilities
- Develop and execute the tax compliance adoption and stakeholder management strategy for KPMG member firms to leverage KDN solutions directed at the Japanese client delivery - Review of corporate tax returns across multiple jurisdictions in the ASPAC region with focus on Japan as country focal point. - Build strong relationship with clients, manage pull through opportunities, and ensure the overall client experience is always top quality - Manage diverse team members and maintain a high-performing team to deliver exceptional client services across a portfolio of clients - Coaching and developing team members to achieve technical competencies and efficient performance. - Support transitioning new clients onboard per standard process and technology. - Support transformation initiatives to enable technology adoption across new and existing processes - Manage an assigned portfolio of clients and projects and lead teams to deliver tax compliance services effectively. - Manage and track the progress of adoption and stakeholder management activities (project management & coordination) - Develop and deliver presentations and training materials - Facilitate workshops and meetings - Translate business requirements and necessary information from Japanese to English that is needed to manage adoption - Create and update business documentation needed for country onboarding
Requirements
- A recognized university degree or a professional qualification in Accounting / Finance / Computer Science / Data Sciences /Economics or a member of a recognized professional accounting /taxation body - Proficiency in English and Japanese - Candidate with minimum 8+ years of experience with corporate tax compliance. - Strong experience in roles requiring adoption and stakeholder management - Experience with shared services, managed services and/or outsourcing would be beneficial - Strong understanding of the Japanese market and culture - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong analytical and problem-solving skills - Professional or shared service experience managing clients or processes would be preferred KDN is inclusive! Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.
Manager - Corporate Income Tax (KDN ACDC) (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
Manager - Corporate Income Tax (KDN ACDC)
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential. Role Summary: Kuala Lumpur is the host to KPMG’s Delivery Network’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology and automation, robust processes and a highly skilled team of client centric professionals. Be part of this exciting journey within KPMG to support in their expansion of compliance services across the region. ACDC works closely with KPMG’s Global Tax leaders to translate business requirements into a clear global delivery strategy for delivery centers that supports the needs of global KPMG solutions, including but not limited to, Tax Re imagined. It also creates and operates an inter operable, seamlessly integrated network of Global Delivery Centers to enable globally consistent delivery. The world of global tax compliance for large multi-nationals is rapidly changing, and KPMG is changing its delivery model to seize the opportunity. Large MNCs have consolidated their compliance operations into a handful of in-house global/regional locations supporting their hundreds of specialty services units worldwide to drive efficiencies. However, tax compliance has become heavily dependent on technology, and MNCs will need to significantly invest in technology to optimize their costs of compliance. Alternatively, they can outsource their compliance to a provider that has the global expertise and can scale its technology investment costs, while offering an efficient delivery model that optimizes integrated centralization the way MNCs have already demonstrated, while integrating it with local SMEs where appropriate.
Responsibilities
- Review of corporate tax returns across multiple jurisdictions in the ASPAC region, including all required schedules and ensuring submission within statutory deadlines - Manage diverse team members and maintain a high-performing team to deliver exceptional client services across a portfolio of clients - Coaching and developing team members to achieve technical competencies and efficient performance. - Providing guidance and support, maintaining communication with team members on progress. - Collaborate with a team member of tax professional to combine diverse cross-border experience with local tax knowledge across a broad spectrum of industries. - Lead the meeting with internal and external stakeholders. - Review and preparation as circumstances dictate of centralized delivery of compliance requirements across multiple services such as Corporate Tax, Transfer Pricing, Statutory Financial Statements, WHT, and other compliance filings. - Assist in reviewing reports and schedules using technology tools that will be delivered to client and member firm. - Act as a liaison between client, external local auditors and member firm - Develop and maintain productive working relationships with client and member firm and identifying business development opportunities. - Support transformation initiatives to enable technology adoption across new and existing processes - Support transitioning new clients onboard per standard process and technology. - Other ad hoc requests required to manage client service.
Requirements
- A recognized university degree or a professional qualification in Accounting / Finance / Computer Science / Data Sciences / Economics or a member of a recognized professional accounting /taxation body. - Candidate with minimum 4+ years of experience. - Candidate with audit and/ or financial statement experience will have an advantage. - Relevant data/ business analyst experience valued. - Must be accountable, analytical, self-motivated, organized, able to multi-task and work independently. - Must be a team player to work in a robust team of multi-disciplinary professionals. - Familiar with working in a fast-paced environment - Good presentation, oral and written communication skills. - Ability to interact effectively with people. - Good knowledge of Microsoft Office applications such as PowerBI, Excel, PowerPoint, and Word. - Ensure timely completion of assigned deliverables. - Technology transformation experience is an asset - Fluent English language skills. Ability to converse in Mandarin, Arabic, Korean, Thai, Vietnamese or other languages is an added advantage. KDN is inclusive! Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.
Assistant Manager - Corporate Income Tax (KDN ACDC (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
Assistant Manager - Corporate Income Tax (KDN ACDC
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential. Role Summary: Kuala Lumpur is the host to KPMG’s Delivery Network’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology and automation, robust processes and a highly skilled team of client centric professionals. Be part of this exciting journey within KPMG to support in their expansion of compliance services across the region. ACDC works closely with KPMG’s Global Tax leaders to translate business requirements into a clear global delivery strategy for delivery centers that supports the needs of global KPMG solutions, including but not limited to, Tax Re imagined. It also creates and operates an inter operable, seamlessly integrated network of Global Delivery Centers to enable globally consistent delivery. The world of global tax compliance for large multi-nationals is rapidly changing, and KPMG is changing its delivery model to seize the opportunity. Large MNCs have consolidated their compliance operations into a handful of in-house global/regional locations supporting their hundreds of specialty services units worldwide to drive efficiencies. However, tax compliance has become heavily dependent on technology, and MNCs will need to significantly invest in technology to optimize their costs of compliance. Alternatively, they can outsource their compliance to a provider that has the global expertise and can scale its technology investment costs, while offering an efficient delivery model that optimizes integrated centralization the way MNCs have already demonstrated, while integrating it with local SMEs where appropriate.
Responsibilities
- Review of corporate tax returns across multiple jurisdictions in the ASPAC region, including all required schedules and ensuring submission within statutory deadlines - Manage diverse team members and maintain a high-performing team to deliver exceptional client services across a portfolio of clients - Coaching and developing team members to achieve technical competencies and efficient performance. - Providing guidance and support, maintaining communication with team members on progress. - Collaborate with a team member of tax professional to combine diverse cross-border experience with local tax knowledge across a broad spectrum of industries. - Lead the meeting with internal and external stakeholders. - Review and preparation as circumstances dictate of centralized delivery of compliance requirements across multiple services such as Corporate Tax, Transfer Pricing, Statutory Financial Statements, WHT, and other compliance filings. - Assist in reviewing reports and schedules using technology tools that will be delivered to client and member firm. - Act as a liaison between client, external local auditors and member firm - Develop and maintain productive working relationships with client and member firm and identifying business development opportunities. - Support transformation initiatives to enable technology adoption across new and existing processes - Support transitioning new clients onboard per standard process and technology. - Other ad hoc requests required to manage client service.
Requirements
- A recognized university degree or a professional qualification in Accounting / Finance / Computer Science / Data Sciences / Economics or a member of a recognized professional accounting /taxation body. - Candidate with minimum 4+ years of experience. - Candidate with audit and/ or financial statement experience will have an advantage. - Relevant data/ business analyst experience valued. - Must be accountable, analytical, self-motivated, organized, able to multi-task and work independently. - Must be a team player to work in a robust team of multi-disciplinary professionals. - Familiar with working in a fast-paced environment - Good presentation, oral and written communication skills. - Ability to interact effectively with people. - Good knowledge of Microsoft Office applications such as PowerBI, Excel, PowerPoint, and Word. - Ensure timely completion of assigned deliverables. - Technology transformation experience is an asset - Fluent English language skills. Ability to converse in Mandarin, Arabic, Korean, Thai, Vietnamese or other languages is an added advantage. KDN is inclusive! Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.
Language Specialist - Indirect Tax (KDN ACDC) (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
Language Specialist - Indirect Tax (KDN ACDC)
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve.You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential. Role Summary: Kuala Lumpur is the host to KPMG Delivery Network’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and skills. ACDC offers end-to-end compliance support for clients and is powered by advanced technology and automation, robust processes, and a highly skilled team of client centric professionals. Be part of this exciting journey within KPMG and expand your compliance Knowledge across the region, whilst you are being coached and trained by multiple professionals across the firm.
Responsibilities
- Preparation of VAT, WHT and other indirect tax related reports for multinational clients based on country specific guidance - Help clients in being compliant with their tax obligations - Responding to requests from clients and pro-actively anticipating our clients’ needs - Identify automation opportunities to apply technology to optimize process effectiveness - Prepare draft letters for clients, summarizing facts, analyzing specific solutions and recommendations - Support Manager/SM at client meetings. - Assist in transitioning new clients - Become proficient with the tools used for Indirect Tax Compliance - Perform reconciliations that support compliance requirements
Requirements
- BSc or MSc graduate in Economics, Accounting, Finance, Engineering, Computer Science, Data Science, or a related field - Candidate with 3 years of tax compliance will have an added advantage - Fresh Graduate with language competency are welcome to apply - Strong written and spoken English - Additional language competency at read and write level in any of the following languages or willing to pursue -language aptitudes with KPMG: - Arabic - Korean - Mandarin - Thai - Vietnamese - Japanese - Philippines - Ability to identify potential problems and issues - Proven advanced Excel knowledge (Pivot table is a must) - Precision, reliability and pro-active personality - Effective communication skills and client orientation - Great analytical skills, ability to collect, understand, organise, analyse complex processes and disseminate significant amounts of information with attention to detail and accuracy - Ability to handle large amounts of data and work with structured data operators - Team player at heart - Advanced Excel skills and good computer skills - Ability and willingness to learn the end-to-end indirect tax automation process KDN is inclusive! Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices.
HR Business Partner (Manager) - KDN ACDC (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
HR Business Partner (Manager) - KDN ACDC
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
We are seeking an experienced and passionate HR Business Partner to play a critical role in the execution of HR processes for our KPMG Delivery Network (KDN) Delivery Centre in Kuala Lumpur, Malaysia. You will be responsible for implementing market leading HR practices for our Delivery Centre, as well as ensuring that global and local HR policies, processes and practices are aligned with leading practice and effectively implemented across the organization to meet business optimization goals.
Responsibilities
Strategic HR Partnering: - Implement and execute local HR practices that support the Delivery Centre's growth ambitions - Establish a bran new HR function, including the setup of the recruitment and L&D functions - Work closely with KDN business leaders, and the KDN and KPMG in Malaysia HR teams to align HR strategies with business objectives - Provide expert HR guidance and support to local business leaders - Ensure full compliance with HR policies and practices while adapting them to the specifics of KDN activities and the Malaysia labor market Talent Acquisition and Onboarding: - Develop and execute a new recruitment function to attract and retain top talent - Lead and performance manage the recruitment function - Optimize talent acquisition and onboarding processes to support scaled delivery HR Operations: - Ensure the delivery of all aspects of the day-to-day HR service for KDN in Malaysia with the support of the KDN and KPMG in Malaysia HR teams - Effectively manage the performance management lifecycle - Provide support to employees in HR-related topics such as leaves, benefits and other employee needs - Resolve work-related issues promptly to maintain a high level of employee satisfaction and motivation - Initiate and promote HR programs to create an efficient and well-balanced workplace Compensation and Benefits: - Execute a compensation and payroll strategy - Monitor shared services market and propose competitive compensation and benefits solutions, reward and recognition elements as needed L&D - Performance manage the local L&D team and have overall responsibility for the Delivery Centre's L&D strategy Policy Development and Compliance: - Develop and implement local HR policies, aligned to the overall KDN processes - Ensure the company's compliance with labor law and regulations - Take ownership of special HR projects Culture and Wellbeing: - Foster a positive and inclusive work environment that promotes employee wellbeing - Implement initiatives to enhance employee engagement and satisfaction. - Ensure the Global People Survey is rolled out and encourage local leadership to take action to increase or maintain high levels of employee engagement Reporting: - Assist in ensuring details of employees are well recorded and properly processed as per KPMG's people reporting policies - Ensure that local business leaders are supported with needed HR information on a timely manner - Support Finance with people budgeting providing HR specific inputs if needed, such as headcount plans, reward and recognition, etc.
Requirements
- Bachelor's degree in Human Resources Management, Business Administration, or related field - 6+ years of experience in a generalist HR role - Experience working in a matrix structure in a global professional services environment would be ideal - Knowledge and experience in the local shared services labor market is preferred - Strong understanding of HR and recruitment principles, practices, and employment laws across multiple jurisdictions - Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders - Demonstrated ability to implement innovative sourcing strategies and build a robust talent pipeline - Proven ability to attract and retain top talent - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively - Excellent communication skills with the ability to build strong relationships - Strong analytical skills and precision, including the ability to interpret data, generate insights, and construct solutions - Solution-based thinker with the ability to work independently on new challenges and opportunities - Proactive mindset with a focus on continuous improvement and optimizing HR processes - Proficient in Microsoft Office suite
Quality Manager - KDN ACDC (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
Quality Manager - KDN ACDC
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
KPMG Delivery Network (KDN) in Malaysia is seeking a highly motivated and experienced process and delivery excellence professional with experience in Tax and legal organizations to join our team as a Quality Manager. This role requires understanding and experience of : 1. Process analysis and process definition. The person should be able to value stream the existing process, identify efficiency and opportunities of improvement and define a desired process flow with higher efficiency. 2. Quality KPIs for Tax and Legal solutions. An experience around identifying, defining analysis of the various performance metrics. Knowledge of statistical methods to analyse and benchmark the metrics will be required. 3. Quality Reviews / Quality Audits / Quality Improvement councils as a governance channel for effective monitoring and control of compliance and efficiency. 4. A proven track record of delivering high-quality client service. You will not be directly responsible for client delivery but will be a crucial in governance to ensure client satisfaction. This will involve working closely with KDN delivery teams, KPMG member firms, and central quality teams to drive quality centric continuous improvement initiatives. 5. Continuous improvement methodologies like Lean , Six Sigma, Kaizen . 6. Owner of ISO 9001 audits, and active support and coordination of ISO 20k and 27K audits. 7. Quality trainings, and other trainings based on needs 8. Working with risk management policies & procedures to be the focal in KDN MY delivery centre at ensuring compliance is safeguarded.
Responsibilities
Key Responsibilities of the role: 1. Conduct thorough assessments of existing processes, systems, and products to identify gaps and areas for quality improvement. 2. Facilitate workshops and training sessions for client staff, building their internal capabilities in quality assurance and continuous improvement methodologies. 3. Prepare detailed reports and presentations summarizing findings, recommendations, and the impact of implemented quality initiatives. 4. Act as a subject matter expert, advising clients on root cause analysis for quality deviations and developing corrective and preventive actions (CAPAs). 5. Working with management to set quality expectations and goals (manage the quality framework in place) 6. Compiling and presenting statistical data for management reviews 7. Collaborate with all levels of the organization to ensure the implementation of quality initiatives The attributes that we are looking for: - Highly intelligent “business operator” with a demonstrated ability to rapidly understand the big picture, identify levels required to impact tactical change, and then dig into to the details to drive those levels - High attention to detail, when required, with ability to communicate clearly and concisely - Highly collaborative “roll-up the sleeves” style - Exceptional interpersonal skills with extensive experience operating in a multi-cultural environment - Demonstrated aptitude in problem-solving and decision-making backed up with strong analytical skills - Target driven and results oriented with customer focus
Requirements
- Minimum 5+ years of relevant experience - Experience in compliance, taxation, and financial analysis - Experience as a process excellence or delivery excellence professional - Experience in managing quality, implementing quality controls , quality KPIs - Good change management skills - Experience in data analysis or business analysis is valued. Knowledge of statistical tools - Knowledge of Lean, Six Sigma, CMMI , ITIL - Strong team player with the ability to collaborate effectively with multi-disciplinary professionals - Accountable, analytical, self-motivated, and organized - Excellent time management skills and the ability to multi-task and work independently - Strong communication and interpersonal skills - Passion for problem-solving and finding solutions to client needs - Highly goal-oriented, assertive, and hands-on approach to problem-solving
Associate/ Senior Associate Bookkeeping - KDN ACDC (Petaling Jaya)
Closing Date: Dec. 31, 2025
Position Details
Job Title
Associate/ Senior Associate Bookkeeping - KDN ACDC
Grade
Experienced
Department
KPMG Delivery Network
Descriptions
Join KPMG’s ASPAC Compliance Delivery Centre (ACDC), based in Kuala Lumpur—a culturally diverse and high-performing team delivering end-to-end tax compliance services across the region. ACDC is powered by advanced technology, automation, and a team of skilled professionals committed to quality and client service. We work in close partnership with KPMG’s Global Tax leadership to define and implement a globally aligned delivery strategy that enables innovative solutions such as Tax Reimagined. As part of this team, you will: - Manage daily financial transactions with precision and integrity. - Maintain general ledgers and prepare accurate journal entries. - Reconcile monthly statements and ensure timely reporting. - Oversee accounts payable and receivable processes. - Prepare financial reports and maintain supporting documentation. - Support month-end and year-end closing activities. - Ensure proper documentation and secure filing of financial data. This opportunity is ideal for individuals who thrive in a collaborative, tech-enabled environment and are passionate about delivering high-quality compliance services at scale. The role may be involved in supporting other compliance services using technology with data driven methodologies.
Responsibilities
You will contribute to the success of the finance function by ensuring timely and accurate financial processing, supporting month-end and year-end close activities, and maintaining well-organized documentation. Your proactive approach and commitment to excellence will help streamline operations, enhance reporting accuracy, and support decision-making across the business. You will also have the opportunity to work with cross-functional teams and contribute to continuous improvement initiatives. Additionally, you will play a role in supporting KPMG’s transformation in global tax compliance by contributing to the delivery of efficient, technology-enabled financial services.
Requirements
- Minimum 1 year of experience in bookkeeping or accounting positions, whether through internships or full-time roles. - Bachelor's degree in Accounting, Finance, or a related field from an accredited college or university or equivalent work experience. - Proficiency in accounting software, with a preference for experience using Xero. - Knowledgeable in double-entry bookkeeping and fundamental accounting principles. - Maintains a high level of attention to detail and ensures precision in all deliverables. - Effectively manages time and prioritizes tasks to meet deadlines in a dynamic environment. - Handles confidential information with discretion and integrity. - Acts with integrity and upholds the highest standards of ethical conduct. - Collaborates effectively within teams and contributes positively to team culture. - Fluent English language skills. Ability to converse in Mandarin, Japan, Arabic, Korean, Thai, Vietnamese or other languages is an added advantage.